Returns & Exchanges

At CHNGE, we want you to love your sustainable staples, but if something isn't right, we offer returns and exchanges within 30 days of delivery. All returned items must be in their original, unworn condition with tags attached to ensure we can keep our circular fashion mission moving forward.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the prepaid sustainable shipping label provided via email.

3

Pack and Ship

Place your items in the original eco-friendly packaging, attach the new shipping label, and drop it off at any authorized carrier location.

4

Receive Your Refund

After our team inspects the returned items at our warehouse, your refund or store credit will be processed within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing